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BUS430 OPERATIONS MANAGEMENT
QUIZ 4
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1 The final step in using the House of Quality involves identifying those
technical features that meet any of the following criteria except
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2 Regarding the first House of Quality, the interrelationship between any pair
of technical features is found in
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3 The fundamental planning tool used to implement Quality Function Deployment
is the
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4 Which of the following is not one of the six customer attributes that impact
the design and configuration of a customer benefit package?
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5 Quality Function Deployment (QFD) starts with
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6 A process map (flowchart)
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7 Which of the following is least related to Value Stream Mapping?
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8 Which of the following is not a common process design improvement strategy?
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9 Which is the correct order of hierarchy?
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10 During which phase of a product’s life cycle does low unit cost become a top
competitive priority?
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